Afrikaans-speaking Call centre Agent
📍 Bryanston, Gauteng✅ Permanent🔄 ContractCall Centre Non-IT (Customer Service, Debt Collections, Retentions)
About the Role
Responsibilities Answering calls within the inbound call centre Deal with merchant queries Build a relationship with new and existing clients Training clients Attending to internal and external queries sent via email Keeping clients and internal staff members up-to-date with their queries Logging every call received and every communication you have with clients Escalating calls to the correct department depending on the query Transferring all calls to the survey for rating Continued learning and in-depth understanding of our product range
Position Details
- Salary
- Negotiable
- Min. Experience
- 30-36 years
- Total Experience
- 30-36 years
- Education
- Matric
- Certifications
- n/a
- Posted
- 1 September 2021