Business Analyst / BPA (Logistics )

About the Role

this is a page title The BPM Senior Specialist will provide leadership to a small team to provide the following core services: Customer Implementation and Integration. Provide guidance about the capabilities and appropriate implementation of products and solutions. Business Process Management: Improve operational efficiencies and meet specific business objectives using information technology capabilities (in conjunction with the Software Development Team). Cooperate and coordinate with BPM colleagues worldwide to roll-out global projects / solutions. Duties and Responsibilities: Customer Implementation. Work closely with Sales, Strategic Account Management (SAM) and Operations to on-board new customers. Assist with SOP creation. Customer Integration. Work closely with Software Development and System Integration team to analyse and specify client integration requirements, assist with testing and support. Maintain a thorough understanding of the supply chain processes and related product offerings to support Sales. Work closely with Product Specialists to understand the strengths and weaknesses of current products and solutions. Must have a thorough understanding of operational and financial systems. Liaise with Global BPM team and take responsibility for the roll-out of new solutions / initiatives and change management (including changes to internal SOPs) Identify workflow automation opportunities Business case development and requirements management for software solutions to advance the capabilities and efficiency of Sales, SAM, Ops, Finance and HR. Represent business in an Agile software development team. Create models to communicate business requirements, develop use and test cases, create end-user documentation, perform testing (including UAT), communicate release notes and facilitate change management. Skills and Experience: Software development background highly desirable – ideally in a bespoke software development environment using Agile development processes. Strong business acumen and pragmatic approach to solve business problems. Keen interest in systems and software solutions. Excellent analytical skills.

Position Details

Salary

R53 000 per month (neg.)

Min. Experience

72-78 years

Total Experience

120+ years

Education

Degree

Certifications

Relevant

Posted

1 September 2021