Branch Manager

About the Role

this is a page title POSITION PURPOSE: The purpose of this role is to ensure excellent customer service through efficient people management, merchandising, stock management, administration and financial management; thereby driving sales and maximizing profitability. KEY RESPONSIBILITIES: Answering priority emails Cash flow management New business development General maintenance of store and overseeing door repairmen, plumbers, carpenters, painters, etc. Training of staff: Technicians and Receptionists Creating manuals Hosting staff meetings Client Satisfaction & Problem Solving Staying up to date with new software, fixes and making sure all staff are informed Assisting HR Manager with recruitment and interviews Stock Ordering and Management Procurement of Technician Tools Accessory Control: Ordering etc Weekly feedback calls to clients (clients rate the service and systems are then improved accordingly) Making sure that technicians keep clients up to date Creating systems that promote efficiency eg. spreadsheets on google drive for inter branch transfers or Urgent stock needed (each technician completes his own list and the completed list is forwarded to stock controller) Overseeing the general running of the store and making sure that everyone is doing their job efficiently Innovation QUALIFICATIONS AND EXPERIENCE: 3 to 5 years people management experience in a retail environment (retail management diploma beneficial) Proven knowledge of modern management techniques and best practices Ability to meet targets and production goals Familiarity with Apple Products Advantageous Excellent organisational skills Results and customer focused Leadership skills Must have excellent computer literacy skills CORE SKILLS & ATTRIBUTES: Hard working, disciplined, creative, intelligent, friendly, trustworthy, reliable, customer focused, positive, young, enthusiastic, self motivated, quick thinker, analytical

Position Details

Salary

R7000- R10000 Negotiable

Min. Experience

36-42 years

Total Experience

60-66 years

Education

See Advertisement for details

Certifications

n/a

Posted

1 September 2021