Technical Consultant

About the Role

Technical Consultant Objective: Candidate will be expected to provide presales and technical support to existing information management customers. Key activities – Roles and Responsibilities (not limited to) - Organize, plan and deliver pro-active technical presentations, demo and workshops for prospects, customers and key account teams - Provide expertise in ECM and Information Governance Solutions and fully understand strategic, conceptual, consultative and solution selling as related to the market space and to articulate those accordingly - Respond to detailed RFI/RFPs and drive POC/Pilot executions - Participate in sales process and provide the proactive communication to the sales team to promote, and sell Hyland’s solution - Remain up to date with market direction by understanding business drivers and evolving business demands and applying this knowledge to build relevant OnBase solutions - Willing to travel from time to time - Africa as well as other countries across the world - Presales and technical Support - Post sales Solution Documentation design - Systems Design and Engineering - Software Implementation and Support - Software Configuration and Customization - Software Analysis - Assist the business in compiling proposals for new systems and services - Manage calls in terms of escalated call times - Communicate internal and external call status - Escalation of any problems with data or delays in projects to relevant management where necessary - Ensuring suitable communication/updates are being provided to internal and external clients on the status of ongoing project work - Conduct research on technology, new technology, optimization and alternative technology Strengths in the following areas: - Fluent in English - Dynamic and self-motivated - Experience of working at a Senior Level within large Enterprise Accounts with good communication skills in both technical and business audiences. - Interpersonal Skills - Multitasking - Punctuality and Time management - Self-starter - Ability to work unsupervised and independently - Ability to work within a team - A commitment to quality and thorough approach to work - Flexible attitude, ability to perform under pressure - Proactive - Effective verbal and written communicator - System development methodologies - Understanding of Project Management methodologies - High level of responsibility - Look after company relationships - Excellent written and oral communications skills Competencies: Competency in Microsoft Windows, UNIX/Linux (various flavours) Knowledge of distributed architectures and Web Application servers. Knowledge of Sequel DB’s. Experience in Java & Perl technologies a benefit but not a requirement. Experience in Document, Content and Records management. General knowledge about hardware and networks Special comments: Seeking a talented, aggressive, dynamic and highly motivated Technical/Presales Consultant to join company. Willing to travel from time to time - Africa as well as other countries across the world To be on call 24/7

Position Details

Salary

Market Related

Min. Experience

12-18 years

Total Experience

24-30 years

Education

Matric

Certifications

Linux Sequel DBs Java

Posted

1 September 2021