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Branch Manager

Position Details

Job ID:

3845

Last Updated (mm/dd/yyyy):

2016/05/11 10:41:06 AM

Position category:

Position Name:

Branch Manager

Similar Experience:

36-42

Total Experience:

60-66

Project Location:

Randburg, Gauteng

Job Type:

Permanent

Pay:

R7000- R10000 Negotiable

Academic Qualification/s:

See Advertisement for details

Industrial Qualification/s:

n/a

Position Active:

Yes

Relocation Assistance:

No

Workpermit Assistance:

No


Job Description:
this is a page title

POSITION PURPOSE:

The purpose of this role is to ensure excellent customer service through efficient people management, merchandising, stock management, administration and financial management; thereby driving sales and maximizing profitability.

KEY RESPONSIBILITIES:

  • Answering priority emails
  • Cash flow management
  • New business development
  • General maintenance of store and overseeing door repairmen, plumbers, carpenters, painters, etc.
  • Training of staff: Technicians and Receptionists
  • Creating manuals
  • Hosting staff meetings
  • Client Satisfaction & Problem Solving
  • Staying up to date with new software, fixes and making sure all staff are informed
  • Assisting HR Manager with recruitment and interviews
  • Stock Ordering and Management
  • Procurement of Technician Tools
  • Accessory Control: Ordering etc
  • Weekly feedback calls to clients (clients rate the service and systems are then improved accordingly)
  • Making sure that technicians keep clients up to date
  • Creating systems that promote efficiency eg. spreadsheets on google drive for inter branch transfers or
  • Urgent stock needed (each technician completes his own list and the completed list is forwarded to stock controller)
  • Overseeing the general running of the store and making sure that everyone is doing their job efficiently
  • Innovation

QUALIFICATIONS AND EXPERIENCE:

  • 3 to 5 years people management experience in a retail environment (retail management diploma beneficial)
  • Proven knowledge of modern management techniques and best practices
  • Ability to meet targets and production goals
  • Familiarity with Apple Products Advantageous
  • Excellent organisational skills
  • Results and customer focused
  • Leadership skills
  • Must have excellent computer literacy skills

CORE SKILLS & ATTRIBUTES:

Hard working, disciplined, creative, intelligent, friendly, trustworthy, reliable, customer focused, positive, young, enthusiastic, self motivated, quick thinker, analytical

Format: Skill Description (Rating 1-5,Experience in Months)
Rating: 1-Beginner, 2-Below Average, 3-Average, 4-Above Average, 5-Expert

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Required Software Skills:

Required Business Skills: