Job title: Business / Systems Analyst
Salary: Market related
Sandton based Client in banking industry is looking for a Business / Systems
Analyst with a strong logical ability, a systematic thinking approach, and a
high attention to detail, that can translate client requirements into software
This person will work on software projects and pick up on many of the aspects
of software delivery that are not specifically programming; such as (but not
limited to) analysis, project monitoring, reporting to clients and management on
progress, checking for completeness and accuracy, training and documentation.
The person we are looking for will want to work in a fast paced, high energy
They should be a person who not only wants to do what is asked, but who
to improve the process that is followed to deliver a higher quality product
Importantly, this should be a person who cares about all the people involved,
both our team members and our clients.
The right person would be seeking to work with intelligent, motivated, self
driven team players with low egos, good communication skills and an effective
problem solving approach.
They would also be very conscious of the importance of contributing to a
positive working environment. Our team must be able to tune into the needs of
clients and their higher objectives to solve problems where not all the
information is readily available.
Number of direct reports
Number of indirect reports
Duties, Responsibilities and
Accountabilities (and time split)
Collect information to analyze and evaluate existing or proposed systems.
Research, plan, install, configure, troubleshoot, maintain and upgrade
Analyze and evaluate present or proposed business procedures or problems to
define data processing needs.
Prepare detailed flow charts and diagrams outlining systems capabilities
Research and recommend hardware and software development, purchase, and
Troubleshoot and resolve hardware, software, and connectivity problems,
including user access and component configuration.
Select among authorized procedures and seek assistance when guidelines are
inadequate, significant deviations are proposed, or when unanticipated
Record and maintain hardware and software inventories, site and/or server
licensing, and user access and security.
Work as a team member with other technical staff, such as networking to
connectivity and compatibility between systems.
Write and maintain system documentation.
time required, and compatibility with current system.
Maintain confidentiality with regard to the information being processed,
accessed by the network.
Document system problems and resolutions for future reference.
Other duties as assigned.
Education, skills & specialist knowledge required
An IT or information-related degree or proven Business /
Systems analysis experience
Other requirements specific to the role/Individuals core
Essential Skills required:
Experience in implementing payment solutions and managing business change
Experience with SWIFT / SWIFT related systems and SWIFT messaging
Experience with Real Time Settlement Systems (RTGS)
Experience with Anti-Money Laundering and SWIFT Confirmation Matching
Communicating and maintaining relationships with support vendors and the
Co-ordination and alignment of projects with other divisions of the bank
Developing production support procedures, training and handover to the
Production Support team.
Documenting, developing and executing of the tests cases and then training
Testing Team and handover.
User Training and 2nd level Production Support.
Need to have these qualities:
Ability to multi-task and prioritise and deliver to milestones
Ability to interact with people from IT and business
Take ownership of tasks assigned
Customer focused attitude
Team player and good interpersonal and communication skills
Follow issues/concerns through to delivery/solution
Analytically minded with excellent problem solving skills
Assertive, contributor to discussions, collaborative approach
Attention to detail
Ability to work and perform in an unstructured environment
Ability to deal with pressure and remain level headed
Ability to be flexible and adjust to change in priorities quickly